Terms & Conditions
Please be aware that some flowers are seasonal and may not be available in all regions of Australia. A suitable substitution may then be made. Some orders will be filled to flower value where quantities cannot be matched by florists outside the Sydney Metro area. Where sundry items are selected (such as wine, chocolates, etc) and are not available, a substitution of equal or greater value will be made. Delivery cost is calculated separately. Ordering via website is for delivery within Australia only. For international deliveries please phone 1300 15 25 35. From time to time and particularly for promotions, we refer to delivery/availability/eligibility within the Sydney Metro area. For our purposes, this is defined as an area bordered by the following: Palm Beach (Northern Beaches), Hornsby (North), Castle Hill (North West), Blacktown (West), Liverpool (South West), Sutherland (South).
Mother's Day Delivery.
Sunday, 10th May 2015.
Our cut off for delivery on Mother's Day, Sunday 10th May is 7pm on Saturday 9th May 2015. We guarantee that your order will arrive by 5pm on Sunday 10th May.
We do not guarrantee any time requests for deliveries on Friday 9th May, Saturday 9 May and Sunday 10th May.
We guarantee that your flowers will be delivered same day by 6pm for all metropolitan areas if your order is placed prior to 2pm on Friday 8 May and 12pm on Saturday 9 May (this is based on the local time of the recipient's time zone).
If we are unable to deliver to an area on the Sunday, we will ensure that your order wil be delivered on Saturday prior to Mother's Day (we will notify you if this was the case).
We always attempt to deliver to all addresses however orders to rural route addresses, secured buildings or cemeteries cannot be guarranteed.
A delivery surcharge of $5.00 will be charged for Sunday 10th May.
If we are unable to supply a specific flower type or colour, substitions will be made for flowers of a similar size, value and shape. This will ensure your flowers are delivered on the requested date. We only use the freshest of flowers so some stems including lilies, alstromeria etc will be send closed, This will ensure that your flowers arrive in the best possible condition and will last longer.
Changes/Cancellations to order for Mother's Day 2015.
For orders being delivered on Saturday 9th May, all changes need to be made prior to 5pm, Friday 8 May (time in local area).
For orders being delivered on Sunday 10th May, all changed need to be made prior to 5pm Saturday 9 May (time in local area).
We are unable to cancel any orders after 5pm (time in local area) Friday 8 May that are due for delivery on Saturday 9 May and Sunday 10 May.